Content that should receive medical review
- Material claims about symptoms, conditions, diagnosis or treatment.
- Medicine safety, contraindications, monitoring or dosage-related education.
- Advice about when routine, urgent or emergency care may be appropriate.
- Clinical interpretation of diagnostic tests or health measurements.
Content that may use editorial review
Platform instructions, account guidance, provider-discovery explanations and non-clinical operational content may be reviewed editorially without a doctor reviewer. The page should not display a medical-review claim unless that review actually occurred.
Reviewer standards
Medical reviewers should have qualifications and professional experience relevant to the subject. Their displayed name, speciality and registration information must match approved provider records before being shown publicly.
What reviewers check
- Whether important statements are medically reasonable and appropriately qualified.
- Whether risks, limitations and urgent warning signs are communicated responsibly.
- Whether references and terminology are suitable for the intended audience.
- Whether the content avoids presenting general information as individual advice.
Review dates and updates
Reviewed articles display the reviewer and review date when available. Substantial changes to clinical sections should trigger another review before the review status is renewed.